How It Works

Two kinds of list in one app. The cancellation list fills last-minute openings. The check-in list lets patients leave a crowded waiting room and come back when it’s their turn.

Fill last-minute openings

Cancellation list

When a slot opens, notify the patients on your list. The first to accept takes the spot.

Providers

1

Setup your account.

In the app, or on your computer in the web app.

2

Create a list or service.

3

Share to patients using the QR code or WTH# for your list.

4

When you have extra time send out a notification.

5

See the patients who’ve accepted your last-minute invite.

WTH walkthrough (4:35)
Within The Hour – Organizations (1:54)

Patients

1

Download the app and create an account.

2

Scan a QR code or enter a WTH# to join a list. Favourite a service or category if you’d prefer.

3

Receive realtime notifications to your lock screen and accept a spot.

4

Attend the appointment near you.

Within The Hour – Patients (0:56)
Wish u were here

Empty the waiting room

Check-in list

Patients check in from their phone when they arrive, with no app to download. They can wait somewhere more comfortable and come back when prompted. Free for every clinic.

Providers

1

Create a check-in list for your clinic or service.

2

Put the poster at reception.

It has a QR code to scan and an NFC tag to tap. Patients join the list in the order they arrive.

3

Patients wait wherever suits them.

A café, the shops, their car. No crowd in the waiting room.

4

When a patient’s turn is near, they’re prompted to come back.

Patients

1

At reception, scan the QR code or tap the poster to check in.

No app download needed.

2

Stay in the waiting room, or step out. Your place in line is kept.

3

Come back when you’re prompted.

Onsite Waitlist feature

Works best when

  • Waits are long or hard to predict, often 30 minutes or more.
  • Patients are stable and can safely leave and come back.
  • There is somewhere reasonable to wait nearby.

Not for patients who need continuous observation or emergency care.

Ready to try it with one list?

Free for 3 months. No EMR integration needed.

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